Get in touch

Questions? Send us a message and we'll get back to you soon. In the meantime, please explore our FAQ for answers to commonly asked questions.

Phone

+1 843-202-4676

Opening Hours

Monday to Friday: 9AM - 5PM ET

Sales Team

+1 843 779 6821

If you need help troubleshooting or have a problem with your product, please provide a picture or video with your message to help expedite the process.

FAQs

How do I reach live support when I call?

You can reach our live support by calling +1 843-202-4676, and know that all our agents are based right here in the U.S. If you're looking to make a purchase, our direct sales line is +1 843-779-6821. We're available from 9 AM to 5 PM EST to assist you.

Can I chat with someone instead of calling?

Absolutely! Feel free to use the live chat feature on our website to connect with a member of our team. You'll typically be connected in less than 15 minutes. If you're looking for the quickest response, our sales team is readily available during business hours via phone.

How can I get in touch with sales support?

To get in touch with our sales support team, give us a call at +1 843-779-6821. Our dedicated team is available during business hours to discuss Viking options, specs, and assist you with anything you need.

Is there a specific number for technical support?

Please contact +1 843-806-1845 to speak directly with our technical support team. We're here to help with any questions you have about your Viking or Chiller. Don't hesitate to reach out!

What department should I call for warranty inquiries?

For warranty inquiries, please reach out to our dedicated support team at +1 843-806-1845. They’re well-equipped to assist you with any warranty-related questions you might have. Just give them a call, and they’ll take care of you!

Can I get assistance outside of regular hours?

Our live support operates during business hours, but feel free to leave a message or reach out via our online chat. Responses may take a little longer outside regular hours, but we’ll get back to you as soon as we can.