Warranty Policy

Nordic Wave, LLC Warranty Policy

Updated as of: 15 February 2023

We are pleased to offer you our limited lifetime warranty to cover any defects or malfunctions that may occur with your Nordic Wave Viking. If you receive a product damaged in shipping, please contact our customer service team with photos and information at support@thenordicwave.com.

Upon purchase, Nordic Wave customers receive a 5-Year Limited Warranty that applies only to non-commercial, in-home, or residential use of the Nordic Wave Viking. The warranty covers replacing parts that have defects in materials or workmanship of any parts manufactured or supplied by Nordic Wave, and it covers defects or malfunctions that arise during normal use conditions.

Please note that the warranty does not cover cosmetic issues resulting from normal wear, water retention, any surface contamination from exposure to the environmental, and inclement weather. It also does not cover damage due to poor water quality, neglected filter care and replacement, freezing conditions, power outages, lack of attention to low water flow, or any other form of neglect, misuse, or abuse.

The Limited Warranty applies only to the original purchaser (or original owner for a product presented as a gift), and it only covers defects discovered within the applicable Limited Warranty period. The water chiller is warrantied for a period of 2 years from the date of delivery, with an extended warranty available for purchase.

We guarantee that your Nordic Wave will not crack and will remain free from material defects as long as the Viking is used for its intended purposes and is subject to reasonable maintenance. However, please note that this warranty does not cover damage resulting from improper installation, relocation, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. Additionally, any damage caused by the proper or improper use of our products to any surrounding surfaces, structures, or furnishings is not covered by this warranty.

In the event that your Nordic Wave product needs to be warrantied, the customer is responsible for all shipping & handling. 

Finally, please note that Nordic Wave, LLC is held harmless for any injury or death caused by the misuse of this product.

Thank you for choosing Nordic Wave, and please don't hesitate to contact us if you have any questions or concerns about our warranty policy.

Empower Your Business, Inspire Your Community

We provide tailored Breathwork and Cold Plunge packages to empower businesses, offering multiple high-end plunges, expert consulting, employee training, and a strong ROI, all designed to energize and engage your community and staff.

Market demand for our commercial partnerships is driven by the essential need for science-based protocols, ensuring safe and effective breath and cold plunge practices for various health conditions, while also addressing the industry's growing concern of suboptimal teaching in breathwork and cold plunges. Invest in our package to meet these crucial demands, elevate your business, provide your community with a health-focused, scientifically validated experience like no other, all while increasing cash flow and ROI as you help people!

Our Commercial Pillars:

Product. Education. Training.

Custom Package Menu:

Product

  • Multiple Vertical High-End Plunges at a Discount
  • NW affiliate account for Viking sales
  • A FREE 30-Day Peak Flow PRO Pass for Your Entire Community (valued at $14.99 per person)

Education

  • General Breathwork/Cold Plunging class structure consulting
  • Online LVL1 certification course for your teachers

Training

  • Co-create a custom Breath/Cold Plunge experience unique to the Brand with Nordic Wave and Peak Flow experts.
  • Empower your staff to run your own classes
  • On-site 15 hour/3 day training

Financials: (add ROI chart as image)

A Powerful ROI with Our Value-Added Service in Financials and Community Building

Free Discovery Call

Start your Nordic Wave/Peak Flow journey with a free discovery call. Discuss your business goals and unique needs with our experts.

Explore the Benefits

Gauge community interest and enthusiasm before making a commitment. Optionally, we can arrange a workshop at your location to introduce Nordic Wave/Peak Flow to your community.

Customized Packages

Design packages tailored to your business needs.

Flow - Continued Partnership, ROI, and Feedback

We value your feedback and will work closely with you to optimize the Nordic Wave/Peak Flow experience for your community

Don't take our word for it

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★★★★★

Add customer reviews and testimonials to showcase your store’s happy customers.

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Los Angeles, CA

★★★★★

Add customer reviews and testimonials to showcase your store’s happy customers.

Author name

Los Angeles, CA

★★★★★

Add customer reviews and testimonials to showcase your store’s happy customers.

Author name

Los Angeles, CA